Delivery Terms

Delivery methods

V-TAC Europe has signed contracts with major transportation companies with one aim, to offer our clients and partners fast, efficient and low priced delivery to each destination in Europe. We offer fast delivery by Air to the biggest airports in each country, by Air door-to-door, by road door-to-door - both courier and trucks available.

All products will be well packaged in V-TAC branded boxes.

Your order may have been split into multiple parcels, this means your parcels may arrive at different times.

*When the goods are delivered, you must check the contents against the delivery note and ensure there are no transport damages. If the contents are not correct or any transport damage has occurred, you must make a note of this on the delivery note, and inform V-TAC as soon as possible.

Trade Orders

Orders made via the trade team are subject to variable delivery times. Please ensure you clarify delivery details with your representative via email or fax.

Returns & Replacements

Please read our Return Policy by clicking here. If this does not help you with your query please email our customer services team at This email address is being protected from spambots. You need JavaScript enabled to view it. and we will be happy to help.

V-TAC LED Lighting


  +359 2 90 566

   1, Iliansko Shaussee Blvd., Sofia 1220, BULGARIA

  Email us at:

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About Us

We are V-TAC – a trusted LED supplier in Europe - the European team of the multinational company V-TAC, with offices in Bulgaria (Sofia), Great Britain (London), UAE (Dubai), India (Mumbai), Hungary (Budapest), Romania (Bucharest), and Austria (Vienna).

Our logistical hub in Sofia has reached square surface area of 40 000 square meters.

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